If you can not find a suitable answer in our Knowledge-Base (KB) of support articles; then please consider submitting a support ticket. In order to submit a support ticket; you must be registered, and logged in as a user of our support portal. 

After your account is created and validated - just click in the header menu item, next to the search bar, to open a new ticket !

Your archived history of tickets and all related communication can be found in the upper menu bar, after you create any tickets.